Legal

Privacy Policy

How we collect, use, and protect your personal information

Last updated: 7/4/2025

1. Information We Collect

Personal Information

When you contact us through our website, we may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Project requirements and budget information
  • Any other information you voluntarily provide in forms or communications

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage:

  • IP address and general location information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website or source

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To respond to your inquiries and provide requested services
  • Communication: To send you project updates, proposals, and relevant business communications
  • Website Improvement: To analyze website usage and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: To maintain records and conduct our business operations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets
  • Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Typically:

  • Contact form submissions: 3 years from last contact
  • Project-related communications: 7 years for business records
  • Website analytics data: 26 months

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to certain processing of your personal information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at info@technomate.org.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Technomate Inc.

Email: info@technomate.org

Phone: +1 437 231 8007

Address: Simcoe, ON, Canada